Privacy Policy

1. Introduction

Milan AC Repair ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all users of our website, with specific provisions for users from the European Economic Area (EEA) in compliance with the General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, username or similar identifier.
• Contact Data includes billing address, delivery address, email address and telephone numbers.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data includes information about how you use our website, products and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3. Google Analytics and Consent Mode

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use our site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

For users in the European Economic Area (EEA), we have implemented Google Consent Mode to ensure compliance with GDPR requirements. Google Consent Mode adjusts how Google tags operate based on the consent status of your users. By default, we set all consent parameters to "denied" except for "security_storage" which is necessary for the secure operation of our website.

When you visit our website, you will be presented with a cookie consent banner that allows you to choose which types of cookies you consent to. Your choices will be respected and stored for future visits. You can change your preferences at any time by clicking on the "Cookie Settings" link in the footer of our website.

The following consent parameters are used:

• analytics_storage: Controls storage (such as cookies) related to analytics e.g., visit duration.
• ad_storage: Controls storage (such as cookies) related to advertising.
• functionality_storage: Controls storage that supports the functionality of the website or app e.g., language settings.
• personalization_storage: Controls storage related to personalization e.g., video recommendations.
• security_storage: Controls storage related to security such as authentication functionality, fraud prevention, and other user protection.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.
• Where you have provided consent for specific processing activities.

5. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

6. Your Legal Rights

Under the GDPR, you have the following rights in relation to your personal data:

• Right to access: You have the right to request copies of your personal data.
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: acrepairmilan@gmail.com.

7. Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

We use the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site.
• Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it.
• Functionality Cookies: These cookies are used to recognize you when you return to our website.
• Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Email: acrepairmilan@gmail.com
Phone: +39 379-18-54-281